Government agencies operate within complex case management systems, navigating intricate workflows that encompass numerous documents, regulatory policies, and diverse stakeholders. Modern case management solutions have evolved to blend the simplicity of pre-packaged products with the precision of purpose-built applications, all while integrating the transformative power of artificial intelligence.
How can emerging technologies like AI expedite these modernization efforts to meet government missions and enhance overall customer experience? Join GovExec, Appian and AWS for this exploration into:
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Practical applications of AI in case management for the public sector.
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How agencies are mitigating security and governance risk when implementing AI.
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Common AI-powered use cases already implemented at government agencies.
