Speakers

Brendan Millan serves as the lead for the International Trade Administration’s Federal Performance Framework portfolio in alignment with the Government Performance and Results Act (GPRA) and GPRA Modernization Act. Mr. Millan began his career in microfinance with Grameen Bank in Bangladesh and economic development with Peace Corps in Southeastern Europe. In 2019, he joined the International Trade Administration to support performance initiatives such as its Agency Priority Goal on digital transformation and High Impact Service Provider designation, which positions the bureau to lead on customer experience best practices and digital modernization.

Mr. Millan earned a Master of Public Administration and Government with a concentration in Accounting for Investment and Managerial Decision-Making from the London School of Economics and Political Science.

Andrea Sampanis is the Acting Director of the Grants Quality Service Management Office (Grants QSMO). The Grants QSMO seeks to drive standardization and modernization efforts of end-to-end Federal grants management systems government-wide. Andrea leverages her 20 years of public and private sector experience to mature the QSMO Marketplace with both federal and commercial providers, improve the grant applicant/recipient experience through multiple Customer Experience (CX) initiatives, and provide data insights through federal grants ecosystem analysis. The CX work done by the Grants QSMO led to their selection as a 2023 Service to the Citizen Award Winner.

Prior to joining Grants QSMO, she supported the Navy’s SAP implementation across the Naval enterprise and served as a Program Manager at GSA’s Office of Shared Solutions and Performance Improvement (OSSPI) for the President’s Management Agenda goals for Sharing Quality Services and Results-Oriented Accountability for Grants. Before joining public service, Andrea was a Senior Manager at Deloitte Consulting where she was the Chief of Staff for their Shared Service offering and served clients at DOD, DHS, and IRS.

Andrea earned her Masters of Public Administration from George Washington University and her bachelor’s from Providence College. She is a Certified Government Financial Manager (CGFM), is SAP ERP certified, and has her COR Level II certification.