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Closing the Gaps: AI, Security, and Observability Strategies for Federal IT Leaders

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Tune in February 25 at 2PM EDT

As federal agencies work to align IT modernization with 2026 budget priorities, leaders face the challenge of balancing Zero Trust, AI adoption, and operational efficiency, all while maintaining mission assurance. Fragmented tools, inconsistent data, and performance blind spots can make this a daunting task.


In this webcast, federal IT leaders will explore practical strategies for closing AI readiness gaps, enhancing end-to-end visibility intro infrastructure, and delivering secure, high-performance experiences across hybrid and edge environments. They’ll uncover how to harness data for mission-critical automation, streamline toolsets to reduce complexity, and adopt emerging standards like OpenTelemetry to support interoperability and AI insights. The discussion will also highlight best practices for meeting Zero Trust and compliance requirements without slowing modernization efforts.

 

 

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Speakers

Bill Roberts

Federal Field Chief Technology Officer
Riverbed
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Bill Roberts

Federal Field Chief Technology Officer

Riverbed

Bill Roberts is the Federal Field Chief Technology Officer at Riverbed, where he advises government clients on optimizing their IT investments. A dedicated customer advocate, he works closely with Riverbed’s product, sales, and engineering teams to deliver tailored solutions that meet evolving mission requirements. He has over 20 years of IT expertise supporting public and private sector organizations spanning networking, integration, automation, and service management.

(PENDING AGENCY APPROVAL)

Ryan Palmer

Architecture Lead for AI Services
General Services Administration
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(PENDING AGENCY APPROVAL)

Ryan Palmer

Architecture Lead for AI Services

General Services Administration

Ryan Palmer is the Architecture Lead for AI services within the U.S. General Services Administration (GSA), where he designs and advises on AI infrastructure and strategy for federal agencies. In this role, he is responsible for building the technical foundation and framework that ensures GSA's artificial intelligence services are both innovative and trustworthy. His work represents a natural progression of his career-long focus on leveraging data and automation to drive secure, efficient government services.

Previously, Ryan served as the Senior Technical and Strategic Advisor for the Federal Risk and Authorization Management Program (FedRAMP), where he worked on program modernization and data-driven approaches to cloud security and authorization. His federal career began through a student program with the U.S. Department of Agriculture (USDA) and has included diverse roles in Geospatial Services, application rationalization, and serving as a FedRAMP Joint Authorization Board Technical Representative (JAB-TR).

Throughout his career, Ryan has demonstrated expertise in translating complex technical requirements into scalable solutions, with a particular focus on modernizing legacy systems and implementing emerging technologies. His experience spans cloud security, privacy, data analytics, and enterprise architecture, providing him with a comprehensive understanding of the federal IT landscape.

Ryan holds Bachelor of Science degrees in Computer Engineering and Electrical Engineering from North Carolina State University.

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