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Deloitte | Integrating Technology for Better Outcomes

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Tune In January 21, 2025 at 2PM ET!

The digital transformation of healthcare is reshaping the way services are provided, with cutting-edge technologies driving substantial improvements in patient outcomes, operational efficiency, and cost control. Public sector healthcare leaders are increasingly leveraging innovations such as data exchange, AI, automation, and integrated information systems to provide more personalized care and meet the evolving needs of diverse populations. These advancements not only enhance continuity of care and patient safety but also reduce costs and expand access, paving the way for a future defined by data-driven, scalable healthcare solutions. As the industry continues to rapidly evolve, what strategies should organizations prioritize to stay ahead in this ongoing transformation?

In this session, public sector leaders will discuss how digital technologies are reshaping patient care and operational efficiency. Drawing from real-world case studies, they will share best practices, lessons learned, and actionable strategies for fostering innovation in healthcare organizations. Attendees will gain key insights into navigating the challenges of digital transformation, along with practical tools to seize emerging opportunities and drive impactful change within their healthcare initiatives.

Speakers

Andrea Fletcher

Chief Digital Strategy Officer

Centers for Medicare and Medicaid Services

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Andrea Fletcher

Chief Digital Strategy Officer

Centers for Medicare and Medicaid Services

Andrea Fletcher is the Chief Digital Strategy Officer (CDSO) at the Centers for Medicare and Medicaid Services (CMS). She is the first person to hold this role, and also serves as the Director of the Digital Service at CMS, an agency team of the United States Digital Service. At CMS she is responsible for digital transformation and modernization efforts, promoting interoperability and public access to health data, and recruiting the next generation of technical talent into federal service. Prior to taking on this new role, she served in the United States Digital Service as a product manager.

 

Before joining the federal government, Andrea spent most of her career traveling around the world. She has worked on digital health systems across more than 20 countries, primarily in sub-Saharan Africa. She has built mobile apps for healthcare workers, integrated biometric IDs into electronic health record systems, designed national-level interoperability layers, and deployed new disease surveillance systems making contributions to pandemic responses in Ebola, HIV, and COVID-19.

Latriece Prince Wheeler

Acting Deputy Chief, Digital Health Officer

Veterans Health Administration

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Latriece Prince Wheeler

Acting Deputy Chief, Digital Health Officer

Veterans Health Administration

Latriece Prince-Wheeler, FACHE was appointed as a Senior Advisor, Deputy Under Secretary for Health returning to public service in November 2023. As Senior Advisor, Latriece advises the Deputy Under Secretary for Health with the formulating and overseeing the implementation of enterprise programs and policies across the Administration. Prior to returning to public service, Latriece served as a Senior Business Executive and Chief of Staff for Oracle Health Government Services.

Previously she served as the Chief Operating Officer for the physician enterprise at Ascension Providence Health System, located in Washington, D.C. Latriece oversaw all support services, business development and management of clinical service lines including Primary Care, Behavioral Health, Diagnostic Imaging, Urgent Care, Retail Pharmacy and Care Management.

Latriece also served in various leadership roles within the Department of Veterans to include the Associate Director for Support Services at the Corporal Michael J. Crescenz VA Medical Center in Philadelphia. In this role, she provided operational oversight to ancillary and support departments, business intelligence, and process improvement. Additionally, Latriece spent seven years in VA Central Office in multiple leadership roles, including Chief of Staff for the Office of Management, Chief Administrative Officer, and Special Advisor to the Secretary of Veterans Affairs.

Latriece is a native of Cleveland. She completed her Bachelor of Science degree in exercise science from Michigan State University, East Lansing, and a Master of Business Administration from Cleveland State University. She is a Fellow of the American College of Healthcare Executives and a Project Management Professional.

Saša Erić

Federal Health Ecosystems & Alliances Leader, Principal

Deloitte

Saša Erić

Federal Health Ecosystems & Alliances Leader, Principal

Deloitte

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