This episode of GovExec TV – the second in a four-part series on IT Modernization initiatives at the IRS – explores how the IRS is embracing cutting-edge technology to improve operations across the board. IRS Chief Technology Officer Kaschit Pandya describes the agency’s technology roadmap. He also explains how and why the IRS is just scratching the surface – especially in areas like generative AI, data-driven insights, and cloud technology.