Agenda

Pick up your badge and network with your peers!

Welcome to OpenText Government Summit 2025!

The AI era is redefining the state of government productivity and mission delivery. We are entering a world where every public servant can instantly access accurate, trusted knowledge—just by asking a digital agent. OpenText is leading the way by transforming information chaos into actionable insights that power government efficiency and collaboration. With over 35 years of trusted partnerships across the public sector, OpenText is at the forefront of enabling AI-driven breakthroughs. In this keynote, discover how OpenText innovations provide frictionless citizen experience and streamline mission-critical processes, all while providing bank-grade cyber security. Learn how government organizations are using OpenText to bridge the gap between content chaos and superior mission outcomes, ensuring they’re ready for the AI-driven future. 

As the public sector embraces a transformative vision for the future of information management, advancements in AI, security, and cloud technology are redefining how government agencies operate and what service delivery looks like at scale with automation. This session will explore how modern solutions enable information to serve users best intelligently, empowering agencies to meet mission-critical demands efficiently and precisely.

Join us to uncover actionable insights into scaling information management, fostering innovation, and leveraging cutting-edge technologies to build a brighter, more resilient government.

Over the last 9 months, OpenText has expanded its portfolio of FedRAMP authorized products. Join this interactive demo session to learn about all the OpenText listings on the FedRAMP marketplace, from citizen case management to IT operations tracking to software development to cyber security. No matter where you work inside a government agency, OpenText has a FedRAMP solution for you.

In today’s complex regulatory environment, achieving compliance while driving innovation is a critical challenge for government agencies. The discussion will highlight how cloud innovations support compliance with FedRAMP standards, enhance operational efficiency, foster scalability, and unlock new opportunities for mission success.

Join us to learn from IT experts about their challenges navigating the intersection of regulatory compliance and technological advancement, leveraging cloud-powered solutions to transform information management in the public sector. Attendees will gain insights into building a secure and agile content ecosystem, enabling seamless collaboration and providing a comprehensive view of information and interactions across channels. 

Harnessing the power of advanced technology, today’s organizations can streamline service delivery and enhance user experiences like never before. This session will highlight how IT leaders have discovered innovative solutions that empower organizations to develop a swift resolution to service and operations issues. 

Today, tech leaders must accelerate efficiency, reduce response times, and improve customer satisfaction. Discover how advanced technology enables smarter, faster service operations, driving operational excellence and user satisfaction across government enterprises.

As the digital landscape evolves, protecting our privacy, data, and applications is more critical than ever for government enterprises. This session will explore how advanced cybersecurity strategies enable organizations to secure their future with the help of automation powered by integrated AI and analytics, improved threat detection, the reduction of vulnerabilities, and the increase of speed and adaptability.

Participants will hear success stories of strategies for data management, including how to classify, govern, protect, and store critical information securely. Attendees will explore the importance of cyber resilience, focusing on fortifying our nation’s defenses against threats to identities, data, and applications while maintaining business continuity even during an attack. Join us to learn how to protect your organization today while preparing for the challenges of tomorrow.

As AI becomes a cornerstone of business operations and innovation, enhanced decision-making and accuracy are mission-critical for driving effective and efficient outcomes.

Learn how organizations have adopted AI to enhance decision-making, improve customer experiences, and streamline operations while considering data privacy and security. Attendees will learn how tech leaders are modernizing their organizations’ IT enterprises with AI-driven tools, machine learning, data monitoring, analytics, and compliance.

Join us to uncover strategies for aligning innovation and strategy that will empower your organization to improve efficiency while building better accountability and outcomes in the age of intelligent systems.

The zero trust model of an organization operates on the assumption that everything connected to its system needs to be verified, internally and externally. As hackers grow more sophisticated, how can organizations stay ahead of adversarial attacks? Digital transformation and enhanced cybersecurity resilience is a necessary combination to maintaining a stealth and agile enterprise fighting against advanced cyber threats.

Attendees will hear from the nation’s most prominent cyber defenders in government. Join us to learn about building adaptive cybersecurity strategies, how to reduce attack surfaces and adopt advanced technology without increasing the risk of an attack. These cyber experts will share insights into their zero trust journeys and lessons learned.  

The pace of collaboration, sprawling content, and the need to move quickly means government needs a better conceptual overview and more rapid understanding of their content repositories. Users need to be able to work at a language and logic level of understanding for all content types, such as text, images, audio and video and integrate with key business applications and applied, AI-enabled processes. Join this session to learn how agencies are benefiting from the latest AI-powered solutions to enhance their mission. 

Now more than ever, state and local governments face increasing pressure to modernize IT operations while working within tight budget constraints. This session will explore practical strategies for achieving IT modernization without compromising financial responsibility.

Learn how to prioritize critical upgrades, leverage cost-effective cloud solutions, and integrate automation to enhance efficiency. Discover how IT leaders are taking innovative approaches to extending the life of legacy systems, reducing operational costs, and accessing funding sources equipped to support public sector needs.

Attendees will leave with actionable insights into balancing fiscal responsibility while meeting the need for modernization, ensuring their IT operations remain agile, secure, and capable of meeting the demands of today’s digital landscape. Whether your focus is on improving security against ransomware attacks and other threats, optimizing workflows or improving customer experience, this session will offer a roadmap to do more with less.

In an era of evolving threats and complex global challenges, defense intelligence plays a pivotal role in safeguarding national security. This session will explore how defense organizations are empowered by advanced information management and analytics that harness vast data ecosystems for actionable insights, enabling faster, more informed decision-making.

Attendees will discover how cutting-edge technologies, such as AI-driven analytics, are helping secure data management and support interoperability, system operations, speed, and agility. Participants will also learn how the nation’s top security leaders are bolstering organizational defense strategies and understanding the operational landscape. Discover how innovation enhances comprehensive awareness, streamlines mission-critical workflows, and ensures readiness for tomorrow’s dynamic security challenges.

To meet citizen expectations, government must provide frictionless, digital-first interactions throughout the customer lifecycle. Join this session to learn how to modernize and leverage proven technology built for speed and simplicity. These tools will help organizations to deliver consistent customer experiences by designing ultra-personalized, compliant communications at scale.

Today, citizens expect the same seamless, personalized interactions from government services as they receive in their everyday interactions with the private sector. Achieving a total citizen experience requires a holistic approach, bringing together intuitive user interfaces with an efficient and modernized government.

This session will explore how aligning external user experiences with internal government operational workflows can transform customer engagement and citizen satisfaction. Attendees will discover strategies for unifying citizen-facing and operational processes to deliver frictionless, high-quality experiences that meet the expectations of a digitally savvy public while driving operational excellence.

In today’s data-centric world, agencies demand nothing less than a unified and integrated platform that fortifies security, preserves privacy, and empowers comprehensive data governance practices. This session will demonstrate a leading-edge approach for agencies to confidently and proactively navigate the intricate terrain of data security, privacy, and governance, safeguarding their mission critical information.

Operations and maintenance of outdated legacy systems dominate the IT budgets of many government agencies, handcuffing them to the past. Join this session to learn about modern archiving solutions that preserve the precious reference data while freeing up budget better spent on modernization efforts.