Tune in on September 23 at 2 PM EST

This episode of GovExec TV – the first in a four-part series on IT Modernization initiatives at the IRS – explores how the agency wants to reimagine service delivery for the American people through technology transformation. IRS Chief Information Officer Rajiv Uppal explains how his technology team is shifting focus – emphasizing that the human aspect of transformation is just as important, if not more so, than the technical changes required.