8th Annual Carahsoft Summit on FedRAMP

IDC MarketScape: Salesforce Named a Leader — The inaugural IDC MarketScape for Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management

Salesforce

Salesforce is recognized as a Leader in the IDC MarketScape 2026 assessment of AI‑enabled case management platforms for national civilian government. The report highlights Salesforce’s broad suite of mission‑specific case templates, pretrained public‑sector AI agents, and strong compliance posture, including FedRAMP High and authorizations across multiple jurisdictions. Its extensive partner ecosystem and global scale position Salesforce as a trusted platform for modernizing complex government case management programs.

How Public Sector Organizations Can Secure Their Data with Salesforce Shield

Salesforce

This Salesforce guide explains how agencies can strengthen security, improve audit readiness, and meet strict compliance requirements using Shield’s advanced capabilities. It highlights how Event Monitoring, Platform Encryption, Data Detect, and Field Audit Trail work together to protect sensitive data, detect threats, and support frameworks like FedRAMP, DoD IL4/IL5, CMMC, GDPR, and IRS 1075. The asset positions Shield as an essential layer for securing public‑sector AI, applications, and mission‑critical data.