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Now On Demand!
Unlock the secrets to transforming government operations with this deep dive into the challenges and opportunities of optimizing processes for impact through information technology. This GovExec TV episode tackles the paradox of managing complex programs while striving for simplicity – exploring how automation, data integration, and smart management can reduce bureaucratic bottlenecks and elevate citizen services. You’ll hear real-world case studies and expert insights from participants with actionable strategies to optimize resources, improve service delivery, and achieve meaningful outcomes.
Speakers
Jennifer Franks
Director of the Center of Enhanced Cybersecurity
United States Government Accountability Office (GAO)
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Jennifer Franks
Director of the Center of Enhanced Cybersecurity
United States Government Accountability Office (GAO)
Jennifer R. Franks directs the Center for Enhanced Cybersecurity within GAO’s Information Technology and Cybersecurity team. She oversees reviews that primarily focus on emerging cybersecurity issues and assessing an agency’s ability to protect the confidentiality, integrity,
and availability of its sensitive data and computing infrastructure. Her multi-disciplinary teams actively review agencies’ computer security vulnerabilities across their enterprise-wide computing environment by assessing program management compliance and technical controls
recommended for the agencies to follow in accordance with federal guidance and leading practices. In addition, Ms. Franks leads reviews in the areas of IT management and operations, financial management, data protection, privacy, and cybersecurity issues related to the COVID-19 pandemic. Ms. Franks earned a master’s degree from Carnegie Mellon University in information security policy and management, and a bachelor’s degree from Hampton University in computer information systems.
KJ Lian
Public Sector Data & AI Specialist Team Lead
Amazon Web Services (AWS)
Since joining AWS in 2019, KJ has led the Data & AI specialist team focused on Public Sector. KJ brings over 30 years of experience in AI, data, networking, security, and machine learning. He has spent 15+ years leading teams, and has experience in building $1 B global businesses. KJ holds an MBA from Georgetown University and a Bachelor's and Master's in Electrical Engineering from Virginia Tech.
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