Beyond Burnout: Building a More Resilient Public Sector Workforce
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Tune In Tuesday, August 18 at 2:00 PM EDT
Public sector organizations are under increasing pressure to do more with fewer resources. Staffing shortages, rising service demands, budget constraints, and increasing workforce turnover are making it more difficult than ever to maintain essential services while supporting employee well-being. Burnout is one of the clearest signs of these challenges—but it's only one symptom of a broader workforce resilience issue.
Join UKG and guest experts from Mercer for a thought-provoking discussion on how public sector leaders can build more resilient organizations by combining workforce intelligence, leadership strategies, and organizational design. Rather than reacting to staffing crises, leading agencies are using data-driven insights to identify emerging workforce risks, improve workload distribution, optimize existing technology investments, and make informed decisions that strengthen both operational performance and the employee experience.
Whether you're responsible for HR, operations, finance, or technology, you'll gain practical strategies for breaking the cycle of burnout, overtime, and turnover while creating a workforce that is better equipped to adapt, maintain service levels, and meet the evolving needs of your community.
In this webinar, you'll learn how to:
- Understand the workforce trends driving burnout, turnover, and operational disruption across public sector organizations.
- Use workforce intelligence to identify staffing risks earlier and make more informed workforce decisions.
- Combine technology, leadership strategies, and process improvements to build long-term workforce resilience.
- Balance employee well-being with the operational demands of delivering reliable public services.
- Create a continuous improvement approach that strengthens workforce resilience while supporting your agency's mission.
Speakers
Talona Felix, PHR, CP-SHRM
Strategic Solutions Executive
UKG
Talona Felix, PHR, CP-SHRM
Strategic Solutions Executive
UKG
With over 26+ years in government, including a role as Time & Labor Administrator for the City of Mesa, AZ, I specialize in HR, Payroll, Workforce Management, Labor Relations, and Data Analytics. I’m passionate about using data-driven strategies to bridge HR, payroll, and workforce insights, helping public sector agencies improve outcomes for both their employees and the citizens they serve. Outside of work, I’m an enthusiastic dog lover.
Moderator
Courtney O'Neal
Director of Content, Events | Producter, GovExecTV
GovExec
Courtney O'Neal
Director of Content, Events | Producter, GovExecTV
GovExec
Resources
Fatigue in the Public Sector Workforce: Risks and Solutions
Fatigue is growing in the public sector, resulting in a range of negative impacts. Learn more about the causes and solutions in this insightful white paper from UKG.
Global Talent Trends 2026. Solving the Human–Machine Equation
Mercer dives into understanding the workforce trends shaping workforce decisions in 2026.