Resources
Resources
Web Page
KPMG Experience Landing Page
Create a human-centric experience based on users’ needs
PDF
Improve your citizen experience
Strategic approach that adds value for citizens and government
PDF
Modern governments are connected to deliver better experiences
Focus on people for your digital transformation
PDF
Rethink human experience beyond one point in time
What it takes for governments to deliver equitable experiences
PDF
3 Steps to Instill a CX Culture in Your Agency
During the pandemic, digital services became a vital asset to governmental agencies and citizens alike.