Speakers

Adriane Burton has 33 years of federal IT experience.  Since 2014, she has served as the Chief Information Officer (CIO) at the Health Resources and Services Administration (HRSA) within Health and Human Services.  She deployed systems to support HRSA’s Provider Relief Fund, transformed HRSA’s grants performance reporting systems that provide oversight for over 80 health programs, implemented Business Intelligence capabilities across the enterprise, and deployed a robust infrastructure to support a mobile workforce.   

Prior to coming to HRSA, Adriane Burton worked at the National Institutes of Health (NIH) for 12 years in various positions that supported 40,000 users.  She was the Director of the Division of Computer System Services (DCSS) at the Center for Information Technology (CIT) where she managed NIH’s 37,000 square foot central Data Center.  She implemented an agile NIH private computing cloud; deployed elastic storage; upgraded NIH’s email and messaging systems; expanded NIH’s Scientific Computing capabilities; deployed collaboration tools; and improved the overall security for IT systems. 

Ms. Burton served as the Deputy Director of the Division of Network Systems and Telecommunication within the Center for Information Technology at the NIH for five years.  She managed NIH’s network, security, video, telecommunications, and cabling programs.  She successfully implement network infrastructure, cabling, and telephone capabilities in NIH’s premiere 850,000 square feet Clinical Research Center hospital in a compressed timeframe; formulated strategic and operational plans to improve network, security, telecommunications, and video program performance.

Before joining the NIH, Ms. Burton began her federal career at the Internal Revenue Service as a computer systems programmer for eight years. She transferred to the Department of Justice (DOJ) Justice Management Division where she served as the Branch Chief of DOJ’s premiere Network Service Center and consolidated DOJ’s fourteen networks into one enterprise network infrastructure.  Ms. Burton has a Masters of Telecommunications Management and a Bachelors of Science in Computer and Information Science from the University of Maryland.  She lives in Bethesda, MD with her family and she enjoys biking, metalsmithing, and golfing.

Barbara C. Morton assumed her current duties in July 2016 when she joined the Veterans Experience Office (VEO) as Deputy Chief Veterans Experience Officer.  In this role Barbara is responsible for building a lasting customer experience capability at VA and sharing best practices across sister Federal Agencies.  She was a recipient for the Gears of Government President’s Award (2019) and the Service to the Citizen Award (2019) for her role in transforming VA’s capabilities to provide Veterans with an excellent customer experience.

Barbara joined the Department of Veterans Affairs in 2006 as a Staff Attorney at the Board of Veterans’ Appeals (Board).  She served the Board in a variety of other capacities, to include Special Counsel to the Appellate Group, Special Assistant to the Vice Chairman, Executive Assistant to the Chairman, and Executive Director for the Office of Management, Planning & Analysis.  While at the Board, Barbara stood up and led the Board’s Appeals Modernization OIT efforts, which included securing industry technologists from United States Digital Service to develop and launch new appeals platforms.  

A native of Rockport, Massachusetts, Barbara attended Skidmore College in Saratoga Springs, NY, earning a degree in psychology and philosophy.  After receiving her J.D. from Suffolk University Law School, Barbara completed two clerkships in the New England area and thereafter pursued an LL.M. in constitutional law at Georgetown Law.  She has published a variety of law review articles, including two pieces relating to posttraumatic stress disorder.  Barbara dabbles in the arts, to include painting, photography, ceramics, and stained glass, and she loves following professional tennis and basketball. She also enjoys volunteering for various Veteran-centered causes, to include events at Arlington National Cemetery and the annual Toys-for-Tots campaign.

Andrei Dumitrescu is the Chief Data Officer and Deputy General Counsel at the State of Tennessee, Division of TennCare.  In this role he acts as part data strategist and adviser, part advocate for improving data quality and sharing, part counsel to support regulatory compliance and contract negotiation, and part developer of new data products and efforts to maximize the quality and value derived from agency data assets. Prior to assuming this role in 2018, Andrei served as the Chief Compliance and Privacy Officer for the agency. In this role he was primarily responsible for providing legal advice and ensuring compliance with federal and state privacy and information security laws and regulations.  TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of Tennesseans, primarily low-income pregnant women, children and individuals who are elderly or have a disability.  TennCare provides coverage for over 1.5 million Tennesseans and operates with an annual budget of approximately $13 billion.  The program is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS). 

Andrei received  degrees in Computer Science and Modern European Studies in 2004 from Vanderbilt University, and received his Juris Doctor in 2006 from the University of Alabama School of Law. Andrei is a graduate of LEAD Tennessee, is an advisory board member for the Tennessee Sickle Disease Cell Surveillance Program and serves as an Executive Council member for the Tennessee Bar Association Law and Technology Section. Andrei is also a registered patent attorney and cyber security architect.

Andrei currently lives in Nashville with his wife and children.

Colt Whittall serves as Chief Experience Officer (CXO) of the United States Air Force, the first
such position in the Department of Defense and one of only a few in the Federal Government.
This role was created to focus on improving the User Experience of Information Technology in
the Air Force. Mr. Whittall’s responsibilities include advising senior leaders of the Air Force with
respect to User Experience, defining the overall approach to transforming User Experience,
guiding cross-organizational teams working to improve User Experience, developing capabilities
to manage and continuously improve User Experience, guide development of User Experience
skillsets, tools and resources to support the above initiatives, and advise Acquisitions with
regard to User Experience.

Previously Mr. Whittall served as Vice President in the healthcare and federal practices at
Isobar, a consulting firm focused on digital experience design and development. In this capacity
Mr. Whittall advised senior executives of client organizations with respect to digital strategy,
digital experience design, digital product design and management, and software development.
He also served as a senior subject matter expert in several areas including digital strategy,
change leadership, digital health and wellness, and integrating behavioral economics into
experience design. Within Isobar he played a senior role in recruiting and professional
development, creating new products and services, and business development.

Mr. Whittall is also an angel investor and member of Atlanta Technology Angels. He is an
advisor to startups and university programs in User Experience and Digital Marketing. He is also
an avid conservationist and leads the Milton Greenspace Advisory Committee in Milton, Georgia
which has acquired hundreds of acres of land in the city for permanent conservation and
walking paths. Mr. Whittall holds an MBA and an MS in Telecommunications (Colorado) and is a
Certified Customer Experience Professional (CCXP).

Arthur is a managing director in KPMG’s Transformation Delivery practice. For 25 years, Arthur has worked with government and commercial clients in the US, Asia and Australia on their largest technology implementations, including on-premise and cloud-based ERP and CRM systems, low-code platforms and mobile technology. He leads projects with a relentless focus on transformational outcomes for stakeholders, produced through a human-centered approach. This approach centers the project on customers and employees, embracing design principles, agile values and change management to drive measurable outcomes.

Christina is an experience design director in KPMG’s Transformation Delivery practice. Christina enjoys crafting experiences for people that provide value, are simple to use, and lead to successful outcomes. She leads teams that empathize with user needs and behaviors through research, testing, and prototyping, to design and deliver remarkable experiences and large scale transformations for organizations. Christina also builds team cultures that are fun, inclusive, that promote learning and knowledge sharing -- with a strong focus on always being your authentic self. Expertise includes: Team Leadership, Coaching + Mentoring, Human Centered Design, Service Design, User Experience Strategy, Creative Direction, Design Thinking Workshop Facilitation, User Test Facilitation, Ethnographic Research and Synthesis, SAFe Agile Methodologies, Off-the-shelf Product Design and Configuration.

George Jackson, Director of Events, GovExec Media