Kevin Hoffman currently serves the Department of Veterans Affairs as the Director of Design for the Office of the CTO. He leads designers that work on VA.gov, the VA Health & Benefits mobile app, and other software products that help millions of Veterans of the US Armed Forces get the benefits and services they’ve earned. Kevin has also been Vice President of Design at Capital One, and the founder of a design consultancy, Seven Heads Design. He is the author of the Rosenfeld Media book Meeting Design for Makers, Managers and Everyone, and regularly teaches workshops and speaks to teams about improving meetings in their work.

Jeffrey is a lifelong civil service employee and a strong believer in servant leadership. He has led federal websites and social media for 30 years to help the public accomplish what they want to do online. Jeffrey currently serves as the director of the Bureau of Global Public Affairs’ Office of Platforms, which manages state.gov, the primary Department website; the Mission Website Platform, on which about 200 missions around the world build their websites; and an internal system for providing public diplomacy materials to State Department colleagues. Beyond his office, Jeffrey chairs State’s Web Council and co-chairs the Digital Experience Council. Before coming to State in May 2020, he led digital communications for 15 years at the Environmental Protection Agency and six years at US Citizenship and Immigration Services. Jeffrey has also been a leader in interagency digital policy efforts since 2000. He holds a bachelor's degree in physics and a master’s degree in public administration. Jeffrey’s wife teaches kindergarten. Their daughters are 24 (teaching English in Spain) and 27 (working for a skin care startup in Boston). Jeffrey loves backpacking, playing volleyball and pickleball, and finding new angles for photography.

Will Healy is a senior leader in Booz Allen’s solutions business with a focus on the recreation management space. Based out of the Denver office, Will oversees Booz Allen’s support of the interagency Recreation One Stop program, a web and mobile-based, citizen facing government service (www.Recreation.gov) for managing access to recreation opportunities on federal parks, forests, lakes, and historic sites. Over the last seven years, Will has run a large and diverse team of analysts, designers, programmers, communication experts, and other disciplines to design, develop, operate and measure a user-friendly and efficient experience to manage more than ten million annual transactions. Throughout his career, Will has used his expertise in problem solving to tackle complex challenges in environmental policy, emergency preparedness, transportation security, and systems development. His past clients include the U.S. Department of Agriculture (USDA), the Coast Guard, the Transportation Security Administration (TSA), the U.S. Navy, U.S. Air Force, and the government of Singapore. Prior to Booz Allen, Will worked as a civilian for the U.S. Navy, where he started his career designing early-stage submarines and providing engineering and program management support for planning and operations of marine salvage projects around the world, such as deep ocean recovery, towing, oil pollution, and ship rescue. Will holds a B.S. in Naval Architecture and Marine Engineering from the Webb Institute of Naval Architecture.