Resource Library
Zoom
Zoom
Zoom's mission is to provide one platform that delivers limitless human connection. Zoom Workplace — the company's AI-powered, open collaboration platform built for modern work — will streamline communications, increase employee engagement, optimize in-person time, improve productivity, and offer customer choice with third-party apps and integrations. Learn more at fedramp@zoom.us.
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docusign
docusign
Docusign brings agreements to life for over 4,500 government customers. With the Docusign IAM platform, organizations can unlock crucial data trapped in documents to drive operational efficiency and improve constituent experiences. With Docusign, organizations can create, commit, and manage agreements with FedRAMP, StateRAMP, and IL4 solutions.
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Qualtrics
Qualtrics
Qualtrics helps design experiences that improve public outcomes and foster engagement by putting people at the center of government. Qualtrics XM for Government is the most comprehensive platform for strategic experience management, helping organizations capture feedback, streamline workflows and automate actions to continuously improve community experiences.
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DataDog
DataDog
Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience.
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Adobe
Adobe
Create simple, seamless, and secure government experiences. Adobe provides government agencies with the solutions they need to modernize digital experiences, efficiently deliver services, increase citizen engagement, and build trust through personalization. We meet each agency where they are in their CX & EX journeys.
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Granicus
Granicus
Granicus helps more than 6,000 government agencies around the world modernize their online services, web presence, and communications strategies. Over 300 million people engage with Granicus partner agencies across the Granicus Network.
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Genesys
Genesys
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees through AI-powered experience orchestration. Customer experience is critical to increasing trust in government. Learn how to leverage Genesys and AWS solutions to personalize customer engagement, reach underserved populations and elevate trust in government. Visit  www.genesys.com/aws
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Okta
Okta
Okta is a leading FedRAMP Authorized and DoD Impact Level 4, cloud-native Identity and Access management platform. Okta enables the Federal Government and their approved mission partners to confidently adopt Zero Trust through phishing-resistant MFA, SSO, and integrations with FedRAMP High, IL4 and IL5 legacy and modern applications.
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Box
Box
Box (NYSE:BOX) is the leading Content Cloud, a single platform that empowers organizations to manage the entire content lifecycle, work securely from anywhere, and integrate across best-of-breed apps. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, and Nationwide. Visit box.com to learn more.
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Gyst Technologies
Gyst Technologies
At Gyst Technologies, we help you accelerate your customer experience (CX) innovation journey and reduce operating costs in your contact centers. Gyst allows you to add the human touch to your CX quickly and easily. Gyst Analytics provides detailed insight into caller behavior in your Voicebots and IVRs. You can procure Gyst via Genesys AppFoundry and AWS Marketplace.
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SAP Concur
SAP Concur
SAP Concur drives a relentless pursuit of what’s possible into everyday travel, expense, and invoice processes – continuously developing new tools to automate and integrate them, so your people get more done and you get more control. With SAP Concur solutions, you’ll move beyond yesterday’s tedious tasks to keep your business running at its best every day.
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Elastic
Elastic
Elastic enables public sector organizations to transform massive amounts of data into actionable, mission-critical insights through a unified, scalable, and flexible search analytics platform. Driven by search powered AI, Elasticsearch delivers the speed, scale, and relevance needed for any data-centric use case, from customer experience to operational resilience to cybersecurity.
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NICE
NICE
NICE delivers an enterprise-grade cloud platform integrating CCaaS, WEM, analytics, and AI, scaling securely and deploying quickly worldwide. Its flagship, NICE CXone, is the most complete cloud-native, AI-infused platform, offering advanced CX capabilities and full journey management, extending beyond traditional contact centers.
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Check Point Public Sector
Check Point Public Sector
Check Point is the leading AI-powered, cloud-delivered cyber security platform provider preventing over 98% of cyber threats afflicting public sector organizations. Our unified platform delivers threat visibility, intelligence, and prevention across networks—from remote workers to network perimeters our solutions seamlessly drive productivity, reduce costs and enable real-time security monitoring.
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Figma
Figma
Figma is a platform for teams who build digital products together. Born on the Web, Figma helps teams brainstorm, design, and build better apps, websites and other digital experiences. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams, Figma makes the design process faster, more efficient, and fun.
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commonFont
commonFont
commonFont elevates Customer and Employee experiences (CX and EX) through expert advisory and technology services designed for impact. By bridging human and machine intelligence, we help organizations understand and delight their customers and employees at scale.
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Riverbed
Riverbed
Riverbed empowers Federal agencies to visualize, optimize and accelerate the performance of any network and application, for any user, anywhere. Our Unified Observability portfolio collects, analyzes, and reports full-stack, full-fidelity, telemetry from across complex IT environments, to deliver actionable insights that achieve seamless digital experiences needed to drive mission success.
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Hootsuite
Hootsuite
Since 2008, Hootsuite has been a leader in the social media space, offering a comprehensive range of tools for smart marketing, engagement, AI-powered commerce, and customer care. With over 200,000 customers worldwide, we empower businesses to build relationships, drive social performance, and thrive in the ever-evolving online landscape.
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