On Demand
May 18th, 2023
Opening Remarks
Welcome to the GovExec360 Building Your Modernization Roadmap pt II focusing on IT Infrastructure.
Expanding Equity in IT Infrastructure - A Case Study of Telehealth and Rural Connectivity
As government services digitized in response to the unprecedented need at the height of the COVID-19 pandemic, the expansion of access to healthcare, education, and other citizen benefits quickly outgrew a once interim solution and became a standard for delivery. Even more quickly, this digital revolution exposed many vulnerabilities in IT infrastructure, in particular, a digital divide between urban and rural areas. Technology leaders committed to the expansion of digital services now grapple with balancing equity and access with modernization goals.
How are IT experts at the federal, state and local level prioritizing equity in infrastructure advancements? How are funding efforts like the Broadband Connectivity Fund or Digital Equity grants maintaining the focus on equitable access? In this session, GovExec sits down with the agencies tackling expanded access to telehealth and broadband as they work to close the digital divide.
IT Leadership - Driving the Citizen Experience
Technologists and computer engineers alike continue to realize the power of emerging technologies in building better, more efficient customer experiences. Following directives from the current administration, a renewed focus on transforming IT infrastructure through technology, human-centered design, and more has called on agency leadership to rethink how they process and administer citizen services. In this session, GovExec explores how leaders are approaching improvements to mission delivery and reimagining the citizen experience.