IRS– Service Beyond Expectations: What the IRS has done to broadly expand and improve digital services for taxpayers - Home
Register    ➤

Hero

IRS– Service Beyond Expectations: What the IRS has done to broadly expand and improve digital services for taxpayers

Header and Body

On-Demand Now

This episode of GovExec TV – the third in a four-part series on IT Modernization initiatives at the IRS – explores the actual implementation of digital transformation projects. IRS Deputy Associate Chief Information Officer Cara Garr will offer a progress report on a variety of taxpayer service and technology projects that leverage Inflation Reduction Act funding to expand online tools and digital services. She’ll discuss how the agency implements large-scale, multi-year technology transformations and give insight into her team’s experiences and successes with IRS online services.

Speakers

Cara Garr

Deputy Associate CIO, Enterprise IT Program Mgmt. Ofc.

IRS

Cara Garr

Deputy Associate CIO, Enterprise IT Program Mgmt. Ofc.

IRS

Leah Crawford

Principal Customer Solutions Manager, Worldwide Public Sector Financial Services

AWS

Leah Crawford

Principal Customer Solutions Manager, Worldwide Public Sector Financial Services

AWS

Promo Image