Join Us March 28, 2022!

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The latest President’s Management Agenda showcases an ambitious plan to bring a whole of government focus on solving government’s greatest challenges. One of the key priorities focuses on customer experience (CX) and the importance of providing effective and secure government services for all citizens. This includes ensuring traditionally underserved communities have adequate access to the government’s programs and benefits. The PMA also promises that the federal government will Build Back Better by strengthening its acquisition and financial management practices. So, what next steps must be taken to improve both service delivery and trust?

During this TV program, Grant Thornton will bring together experts to discuss: the PMA, how to enhance and streamline access to public services and benefits, how to break down government silos, and the importance of paying attention to diversity, equity, inclusion, and accessibility in every aspect of government operations. Tune in on March 28th to hear more about how the PMA is driving ambitious improvement across the federal government.