Agenda

Main Stage Sessions

All times EST and subject to change

1:00 PM EST

Thursday, April 22

Custom

Welcome Remarks

George Jackson, Director of Events, Government Executive Media Group

Description

Welcome Remarks

On Demand

1:04 PM EST

Thursday, April 22

Keynote

Opening Keynote

Darby LaJoye, Acting Administrator, TSA

Description

How are government leaders enacting modernization efforts that will improve and innovate crucial services? What emerging technologies are they ultizing to think differently about employee and citizen interactions? This session will explore the technology and policy initiatives that will enhance government services at all levels.

On Demand

1:22 PM EST

Thursday, April 22

Underwritten

Transforming Vaccine Management with Data

Dave Kopniske, Senior Director, Solutions Engineering of State, Provincial, Local Government and Education, Tableau

Underwritten by: Tableau

Description

Data-driven visual analytics are foundational for any organization tasked with managing one of the largest mass vaccination campaigns in history. Hear from Dave Kopniske, Senior Director, Solutions Engineering of our State, Provincial, Local Government and Education at Tableau, as he discusses real-world solutions and how lessons learned this past year can inform data strategy beyond the pandemic

On Demand

1:36 PM EST

Thursday, April 22

Custom

Coffee Break

Description

Coffee Break

1:51 PM EST

Thursday, April 22

Editorial

The Vaccine Experience

Clay Marsh, MD, COVID Czar, State of West Virginia

Dr. Donald Alcendor, Ph.d,, Associate Professor, Center for AIDS Health Disparities Research, Division of Microbiology & Immunology, Physiology & Obstetrics & Gynecology, Meharry Medical College

Description

The COVID-19 vaccine is the light at the end of the tunnel in helping life return to normal. But how is information about the vaccine being communicated? How are federal officials working with their state counterparts to facilitate vaccine distribution? How are government officials at all levels working to inform the public about vaccination eligibility and safety, and the often overly complicated registration process? During this session, government experts from state, local and federal offices will discuss customer experience components of this vital step in the pandemic.

2:37 PM EST

Thursday, April 22

Underwritten

Conversation with Department of Transportation and Enquizit on Streamlining Cloud Migrations within a Large Federal Agency

Arnel Rivera, Strategic Advisor, Department of Transportation

Derek Doerr, Enterprise Solution Architect, Amazon Web Services

Scott Swanson, Executive Vice President, Enquizit

Underwritten by: Enquizit

Description

Join Enquizit, Inc. and the Department of Transportation (DOT) for a conversation about how this large federal agency engaged Enquizit to develop and execute an enterprise-level approach to cloud migration and adoption. We will discuss how Enquizit’s streamlined approach addressed the challenges of disparate cloud initiatives amongst individual business unit. We will share the actualized benefits of this approach that resulted in enterprise-level standardization, performance improvements, risk reduction, and cost savings.

On Demand

2:55 PM EST

Thursday, April 22

Editorial

The Telework Experience

Alfonso Pinan, Director of Financial Systems Services, Finance Department, City of Atlanta

Alex Smith, Chief HR Officer, City of Memphis

Ayana Wilkins, Director of Financial Enterprise Applications, Oklahoma Office of Management and Enterprise Services

Alisha Powell Gillis, Senior Editor, Route Fifty

Description

Telework is here to stay. How can government leaders ensure that their employees and constituents have the right technologies to continue to work from home effectively and efficiently? What changes must be made to management structure and policy to support a hybrid workforce? During this session, hear from government entities about the future of remote work and the innovations being pioneered to make the work from home experience more seamless.

On Demand

3:41 PM EST

Thursday, April 22

Underwritten

Reinventing the Citizen Experience with Zero Trust Identity

Brian Davidson, Solutions Engineer, Okta

Underwritten by: Okta

Description

As government agencies continue the shift toward digital hybrid workforce, they have to fulfill their mandates in a way that’s as user-friendly as it is secure—without the in-person safeguards they long depended on. They need a zero trust identity strategy for citizens and employees to access resources and applications at any time, anywhere. 

On Demand

3:51 PM EST

Thursday, April 22

Custom

Coffee Break

Description

Coffee Break

4:00 PM EST

Thursday, April 22

Editorial

OPM Spotlight Session

Curtis Mejeur, Senior Advisor to the Director, Office of Personnel Management

Aaron Boyd, Senior Editor, Nextgov

Description

A new administration brings new priorities and potentially significant changes in how the government serves its citizens and employees. So how is the Biden administration planning to tackle improving government’s customer experience? During this session, government leaders will explore the next steps for the next four years in improving government service delivery and more.

On Demand

4:30 PM EST

Thursday, April 22

Editorial

EPA Spotlight Session

Jay Benforado, Chief Innovation Officer, EPA

Description

Hear from Environmental Protection Agency's Chief Innovation Officer.

On Demand

4:55 PM EST

Thursday, April 22

Custom

Closing Remarks

George Jackson, Director of Events, Government Executive Media Group

Description

Closing Remarks

On Demand