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Available OnDemand

Watch Now OnDemand! 

In the past year as the COVID-19 pandemic swept the nation, citizens and employees have relied on government services more than ever - and seamless customer experiences have never been more important. During the 11th CX Summit, Government Executive, Nextgov, and Route Fifty are teaming up to explore how government has combined technological innovation and organizational culture to rethink how to serve its customers. From crisis communication to digital services, we’ll offer a playbook so federal and state and local agencies can continue to make strides in their customer experiences throughout the year. 


Early Bird: $75
Regular (Available Now!): $150
Late: $200

*Registration fees only apply to government contractors, retirees, and private-sector employees.

Opening Remarks


Helen Dubas, Publisher, Government Executive