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AWS | Streamlining State and Local Operations with Artificial Intelligence

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As state and local governments continue to modernize technologies and streamline operations, the rise of Artificial Intelligence (AI) and Machine Learning (ML) offers a number of unique opportunities. Leveraging Gen AI to automate tedious, manual work can enable public sector entities to reach constituents and service their needs better by reducing errors, delivering more consistent messaging, and providing rapid case or policy summaries. This saves agencies time and money by reducing staff churn, streamlining processes, and improving constituent experience.

What steps do leaders need to take now to connect AI/ML and operations? How should they approach the need for data to support these efforts? And, how can industry partners support the integration of AI-powered tools into existing systems? Join GovExec and AWS for this exploration of Artificial Intelligence’s impact on operation efficiency and the employee experience.

Speakers

Josh Martin

Chief Data Officer and Director of the Indiana Management Performance Hub

State of Indiana

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Josh Martin

Chief Data Officer and Director of the Indiana Management Performance Hub

State of Indiana

Josh Martin is the Chief Data Officer for the State of Indiana and Director of the Indiana Management Performance Hub, where he leads a dedicated team of problem solvers that provide analytics solutions tailored to address complex management and policy questions enabling improved outcomes for the citizens of Indiana. Josh is a graduate of Purdue University, receiving a B.A. in Political Science and Law and Society, and received his Master of Public Affairs from the Indiana University Paul H. O’Neill School of Public and Environmental Affairs. He also has significant experience in international affairs and public safety.

Carlos Rivero

Executive Government Advisor

Amazon Web Services

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Carlos Rivero

Executive Government Advisor

Amazon Web Services

Carlos Rivero is a public sector data practice subject matter expert with over 27 years of experience in federal and state government and higher education. Carlos is an Amazon Web Services (AWS) Executive Government Advisor focused on State and Local Government within the AWS Worldwide Public Sector. Rivero was the first Chief Data Officer for the Commonwealth of Virginia leveraging data-driven intelligence products to inform actionable decisions in response to the COVID-19 pandemic. He developed a statewide data trust as the legal framework to facilitate data sharing across public and private entities; a centralized entity resolution service mapping individuals across multiple data systems to support longitudinal studies; a secure cloud-based data sharing platform as the technical implementation of the data trust; an enterprise reporting system to facilitate the development and delivery of data-driven intelligence products; and a governance structure that engaged leaders from across the organization in the data conversation.

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